Someone is always listening.

Reconnect to any server first — ranks sync on connect. If it is still missing after five minutes, open a ticket with the payment reference and it will be applied manually within the hour.

Use the form below and select Ban appeal. Include your SteamID64 and what you believe happened. Appeals are reviewed by a different admin than the one who issued the ban, and you get exactly one.

The Steam profile, the server name and roughly when it happened. A clip helps but is not required — server-side logs usually settle it either way.

Once, and only if the original account has not been banned. Open a ticket from the account that holds the rank.

Unused ranks are refunded in full within seven days of purchase, no explanation required. After seven days, refunds are handled case by case.

Six members with twenty hours each on the network, then open a ticket with your tag, roster and leader account. Tags are permanent and first come, first served.

The only structures admins remove are those blocking monument access or exploiting terrain. You will always get a message explaining which rule applied.

No. Blueprint wipes are announced in advance on the schedule page and cannot be reversed for individual players.